Your Success Lies in Your Management Skills

Success is in managing your teams and not in "doing" the work.

1. Recruit and Manage people well, and you will have a great team, with excellent staff morale and significant productivity/profitability and a great life/style with little stress.

2. Even with the right recruit, you will have poor staff morale, poor productivity/profits, poor lifestyle, and plenty of stress if managed poorly.

Inadequate management of your team will see you frequently dragging back into putting out fires and working in Quad-A (Urgent & Important)

This may sound like common sense. However, it is harder said than done.

Having good management is challenging to do, and if done poorly, it can cause so much damage to so many people around you: staff, clients/customers, suppliers, and shareholders.

3. So, training and managing them well.

Don't do the work exceptionally. If you "enjoy it," then you are in the wrong seat.

It would help if you enjoyed people to be a good manager.

Get as much management training as you can.

Doing the work is easy.

Managing staff is a skill and an art and very difficult.

But if you want to be effective, you have to understand how to manage people.

The How - A good leader plays the "ball" and not the "man."

Don't blame or judge them (playing the man). Instead, just focus on finding a solution to the problem (playing the ball).

If you are unsure, spend lots of time with them (your team) without blaming or judging.

You cannot go wrong with "overreaching" and spending "more time" than "less time."

Most difficulties occur due to spending Too Little time and Not due to spending too much time.

Ask for help.

Having Difficult Conversations

As a leader of your team, you need to have the ability to "confront" situations and have those difficult conversations and not shy away from them; otherwise, problems fester and grow into more significant issues.

"Confront" is not identical to being "confrontational."

A problematic discussion is more manageable by modifying the problem and not assessing or judging the person.

Try this. Next time if one of your staff makes a blunder having no facial expressions, focus on fixing the problem. No assessing or judging and see how it turns out.

"Confrontational" is blaming the person and having a massive fight over pride, ego, and "being right" rather than fixing it with the “right solution."

Having a manager who cannot confront situations and have difficult conversations should not be a leader/Manager.

If they desire to be a leader, they better learn and get up to speed. Otherwise, things will fall apart around them, and they will find problems constantly surround them.

Usually, if they spent the same time uncovering solutions as they spent blaming someone else, problems would not appear to follow them around.

Uncovering a solution and the problem definitely will go away.

Constantly finding solutions regularly, and problems never surround you.

Blaming the person creates more problems as the original problem has not gone away, and you end up with lots more issues around you.

Alternatively, get out of being a manager. (this applies to the future and all staff who want to be managers as everyone thinks they can be managers. Not so

If it's not in their nature, get them out of Managing; otherwise, they will damage people around them.

If you have to keep fixing problems for someone, then they are in the wrong seat.

As the leader, put them in the right seat with the proper training, and they will be happier, and things will be much better for everyone.

Very few people are outright destructive. (Although there is a handful).

Most of them are just in the wrong seat. If they are in the right seat, then they are fantastic.

Grinders should remain at grinding. Minders should stay at Managing and not being grinders. And finders should stay in their lane.

Keep everyone on their track and bring complementary skills together, working together as a team and watch the leverage created like the synergistic magic of music in harmony.

Contact us

We'll get back to you ASAP.


You can create any structure you want by using the same tools as in the regular workflow. Add buttons and forms or anything else you'd want.

Being experienced with an accounting background, we can offer a wide range of reliable and accurate bookkeeping services. A common question often asked is, "What exactly does a bookkeeper do? "The answer to this question is shown below for our services as specialist bookkeepers. We can,of course, modify our services to suit the needs of your business whether you need a few of these services or all.

·      Accounts Receivable*-Invoice preparation and follow-up with the client

·      Accounts Payable* - Suppliers' invoices are processed and paid when due.

·    Bank Reconciliations -Reconciling Bank and Credit Card accounts with daily bank feeds

·     GST Filing                        - Timely filing of Bi-Monthly or Six-Monthly returns

·     System Training               - Training is required whenever you choose new software. We provide free training.

·    Accounting Software conversions – With our expertise, we can switch your accounting information to XERO/MYOB

·        Payroll

·        Unlimited Email Support

*Note:- Accounts Receivable and Accounts Payable are closely monitored to ensure that your business has no issues with cashflow

Payroll Management

Business Pillars offers all-inclusive payroll services that help your business run efficiently. We are committed to being legally compliant. Our services are built to simplify payroll processes for small to medium-sized businesses throughout New Zealand.

PAYROLL processing made easy

We provide the most updated payroll solutions tailored-made that is affordable to your requirement. We are committed to taking care of all the work demanded, allowing you to focus your time and energy on more essential things you love to do.

Our payroll services are:

·        Employees pay, On-time payments including benefits, reimbursements, deductions, Weekly/Fortnightly/Monthly

·        Employee PAYE

·        Payday Filing   – Timely filing returns to IRD

·        Leave entitlements– Accruals for each type of leave

·        Leave Payment - As per Holiday Act 2003

·        KiwiSaver contributions

·        Maintaining payroll records – payments and documentation

GST Filing

Timely Processing

We ensure that we file all GST Tax returns two weeks before the due date. We keep our clients informed before we proceed. This ensures that the client is at ease.

·        GST Filing        - Timely filing of Bi-Monthly or Six-Monthly returns

Monthly / Quarterly Advisory

The clients are in a position to process their reports from the software chosen. Based on the service requested, additional reports are also given that are not available in their chosen software. These reports enable the client to make corrective business decisions. Business Pillars reaches out to clients who require more assistance.

Monthly Management Meetings

The primary purpose of a monthly management meeting is to get the business to grow. This is either done through a phone call, zoom, or meeting in person.

Cash flow Management

Managing cashflow is a significant responsibility faced by most small businesses. We reach out to businesses making it stress-free to ride on the highs and lows of the cash flow throughout the year.

We assist in producing a cashflow statement which is a financial statement that summarizes the amount of cash entering and leaving the business. The cashflow statement measures how well the business can manage its cash position, meaning how well the business can generate cash to pay its debt commitments and fund the day-to-day operating expenses.

Budget Forecasting

Small business budgeting and forecasting

We need to get some relevant numbers to know what the future will look like regarding a business. Budgeting and forecasting will help to support this vision. Business Pillars can work alongside you to understand these basics so you can build a financially sustainable business.

What is a budget?

The budget estimates how much money will come in and go out from your business over time (usually a year). Budgeting and forecasting normally benefit all businesses and first-time startups to see if they can afford to run the business and compensate for all their hard work with a good return for their initiative.

What are the main principles of having a budget

Budgets forecast the money-making possibility of a business. It will also highlight things like:

  • How much will it cost to startup?
  • How much money is needed to borrow?
  • When will be the breakeven point?
  • How much should the customers be charged?
  • How many staff are needed?

Monthly / Quarterly Advisory

The clients are in a position to process their reports from the software chosen. Based on the service requested, additional reports are also given that are not available in their chosen software. These reports enable the client to make corrective business decisions. Business Pillars reaches out to clients who require more assistance.

Job Management

Job Management is software that supports project managers and teams to complete client requests and projects efficiently. Most professionals depend upon this job tracking software which assists them in supervising multiple sections of a business. Business Pillars are here to assist in setting up this service to track income and expenses related to service jobs.

XERO and MYOB both have the capability for Job Tracking

These are the advantages:-

·        Create quotes immediately

·        Easily track jobs from quote to invoice

·        Schedule the jobs on the go

·        Get paid quicker