FAQ
Business Pillars provide Bookkeeping, Payroll, and Accounting. We are fully certified with accreditation by major software providers - XERO, MYOB,NZ Institute of Bookkeepers, and partnered with Smart Payroll and Crystal Payroll.
You will need to call us. We offer one free consultation before you decide, with no obligations. Use this link Your Free Consultation
We believe in thinking differently and in challenging the status quo. It is about creating a 'wow'! Everything we do for you nurtures that spirit and produces inspired results. We are passionate about small businesses. We understand them; we get them. We love working out what makes businesses tick and how we can improve them. We love doing business with positive, fun-loving people. Our Kiwi culture revolves around loving what we do, so naturally, we love having fun while we do it.
We are the pillars of your establishment to help overcome any situation. We will empower and support you to work smarter, not harder, for your establishment. We will ensure you every success along the way.
You may wonder that a bookkeeper can do an accountant's job at a reduced cost. There are two distinctions between them:-
WHO IS A BOOKKEEPER?
Bookkeepers record all transactions, process invoices, follow up on non-payers, reconcile bank statements, manage Payroll, do GST returns, and maintain a general ledger; these are just a few responsibilities. A good bookkeeper will keep you updated with accurate numbers whenever you need this information.
Some bookkeepers do also work as tax agents to submit GST and PAYE returns for their clients but don't do income tax. A bookkeeper has enough knowledge about NZ tax law to code your transactions, claim every deduction possible, and ensure that your income tax bill is reduced as low as possible.
WHO IS AN ACCOUNTANT?
While you could be in contact with your bookkeeper often, you will be talking to your accountant at year-end when it's time to submit your business or personal income tax returns and during the year if you need direction or training. Guidance is the keyword here – accountants provide an advisory role. The accountant uses the information recorded by the bookkeeper to see the bigger picture and help you make a realistic assessment.
BOOKKEEPERS AND ACCOUNTS BUILD A GREAT TEAM TOGETHER
Bookkeeping and Payroll are not similar services since the process is different.
Payroll records the payments made to the employee, which are updated in the books of accounts. The information is then transmitted to IRD. Payroll also has different calculations for leave. These records must be archived for seven years.
We have also partnered with Smart Payroll and Crystal Payroll. The integration of one of these software can be quickly done.
ACC is a payroll function. We can help you to pay your employees correctly and at the same time fulfill all legal compliances.
We are certified with XERO and MYOB. Depending on the client's choice, we include one of the software in the package price.
Xero is aneasy cloud-based accounting program best suitable for small businesses – it is difficult to manage more critical business processes.
In contrast, MYOB Advancedis a complete cloud Enterprise Resource Planning solution that provides robust, cohesive, and end-to-end business management.
When it comes to giving your business the best tools to succeed, the consensus is that an accounting software package is for you if you are a small business. And if you are a big business, you should go with an Enterprise Resource Planning solution like MYOB Advanced. Unfortunately, there are no longer such easy differences between the two software solutions. Xero and other accounting software companies imply that their products can do the same as the Enterprise Resource Planning system.
Please be aware that we will solely focus on what each product does on its merit for this comparison and cost.
Numerous reports can be extracted from the software chosen since the client has access too. On partnering with Business Pillars, additional information is provided that is not available in the selected software. These reports are in add-on to the Monthly or Quarterly advisory, depending on the service requested. These reports enable the clients to make corrective decisions.
You are most welcome to call us, and we will prepare a tailored plan for you. We will discuss the plan before preparing it and emailed it to you. The prepared plan is based on the scope of work requested, on the number of bank accounts, and payroll requirements. Having a definite plan will be helpful for monthly budgeting and cash flow. This will also enable us to know the scope of work required precisely.
You will receive a Letter of engagement defining the scope of work agreed as a package price. This engagement letter needs to be physically signed and copies retained for records.
No, we do not prefer to work on hourly rates. We do not want to give a wrong impression that we are dragging the work, in order to extract more money from the client.
Having a package in place will be transparent to the client on the scope of work expected at the agreed price.
Yes, we do take an initial deposit to ensure that we are working with the right client. In addition, we ensure that we are weeding out tire-kicker, complainers, and freebie seekers, who don't value their time. This initial deposit will be adjusted with the first payment. If there is a change of mind within seven working days of making the deposit, the amount will be refunded in full.
We prefer that you set up an automated online payment through your bank. Alternatively, set up recurring Bills Payable to Business Pillars in your accounting software
Yes, we will generate an invoice on the 1stday of the month as per your package requested. This will be sent to your email address. These fees are shown as expenses in your books of accounts and are tax-deductible.
Yes, we can provide services online. Most of the accounting services are linked to the cloud. This is easy for both the client and Business Pillars to connect easily, with real-time access.
Clients are provided with excellent service. Clients have access to check the progress on their accounts daily. Clients are reached easily through email, phone, or zoom meetings.
Clients can be contacted through email, zoom, or phone if unable to meet in person. Abiding by the restrictions made by the government is our top priority inkeeping us safe.
We'll get back to you ASAP.